Shipping Policy

Woohoo Buddy — Shipping Policy

Last updated: 18 August 2026

We love getting Woohoo Buddy orders on their way.

Order Processing

Orders are normally processed after payment has been successfully received.

Processing times can vary depending on product availability, order volume, supplier processing and other operational circumstances.

Delivery Times

Delivery times depend on the product, destination, shipping method and carrier.

Estimated delivery times shown at checkout or on the product/store information are estimates rather than guarantees unless expressly stated otherwise.

Because some Woohoo Buddy products are fulfilled through third-party suppliers, shipping times may vary between products and destinations. Customers should consider the delivery estimate provided for their particular order.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before the order is completed.

Where free shipping is offered, the applicable shipping conditions will be displayed on the store or at checkout.

Tracking

Where tracking is available, tracking details will be provided once the shipment has been dispatched and tracking information becomes available.

Tracking updates can sometimes take time to appear after a shipment has been handed to the carrier.

Delays

Delivery can occasionally be delayed because of customs processing, carrier disruptions, weather, public holidays, incorrect delivery information, or other circumstances outside our reasonable control.

We will do our best to assist you when a shipment is delayed.

Incorrect Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply where a reshipment is possible.

International Orders

International shipments may be subject to customs duties, taxes, import charges or other fees imposed by the destination country.

Where such charges are payable by the customer, they are the customer's responsibility unless otherwise stated at checkout.

Contact

Questions about shipping?

Email info@woohoobuddy.com and include your order number where applicable.